Shipping & Returns

Shipping

Ground Shipping:  INDIMODA offers FREE ground shipping via USPS on orders over $50 going to any destination in the contiguous United States. For orders under $50, shipping is $8.80. Please allow 3-8 business days for arrival. Orders are shipped from Arlington, Virginia. 

Expedited Shipping:  We offer expedited orders via UPS 2nd Day Air service for $20. Please note order processing time still applies to the order.  

Pre-Orders Pre-ordered items cannot be combined with regular in-stock items in the same order. Pre-order items sent to US address are only applicable for ground shipping at this time. Preorder items shipped to international addresses will be charged the standard International Shipping fee. You will be charged for pre-ordered items when they ship. Pre-order items will be shipped when they are available for shipment.

APO / FPO:   INDIMODA offers free ground shipping via USPS to orders going to any APO / FPO address. Please allow 5-8 business days for arrival. Orders are shipped from Arlington, VA. Returns and Lean shipping options are not available for APO / FPO addresses.

Hawaii, Alaska, Guam, US Virgin Islands and Puerto Rico: Please allow additional time for delivery.

* All orders will be processed 1 - 2 business days after purchased. Please note that we do not ship to PO Boxes. While we take the utmost care to ship the entire order together, if an order contains an item with a delayed ship date, we will partially fulfill the order for no additional charge. INDIMODA is not responsible for delays due to weather.

Shipping in India

We offer cash on delivery options for local delivery in Mumbai in India. Shipping domestically India is available for 100

International Shipping

We also ship to the following countries for a $34 fee:

 
  • Argentina
  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Chile
  • Colombia
  • Czech Republic
  • Denmark
  • Ecuador
  • Finland
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • Iceland
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Japan
  • Malaysia
  • Netherlands
  • New Zealand
  • Norway
  • Panama
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Romania
  • Saudi Arabia
  • Singapore
  • Slovenia
  • South Africa
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Taiwan
  • Thailand
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • Vietnam
  •  

    Shipping Options

    Maximum cart total for Express shipments is $2,500 USD.

    If you are interested in receiving your order in a different location, you can use a service such as www.usgobuy.com. This will allow you to create your own US address with which you can order through our website. Please note that we are not affiliated with any such shipping service. Orders shipped to any destination other than the US are final sale and exempt from returns.

    Order Processing: International orders will be packed and ready to ship within 1-2 business days of order placement. Business days are Mondays through Fridays, excluding holidays. International orders are subject to customs clearance, which may cause delays beyond provided delivery estimates.

    Exchange Rates: Orders are paid in USD and the exchange rate will be calculated at time of purchase by the customer’s credit card processor. We are unable to offer adjustments for exchange rate changes. The exchange rate and international credit card fees will be dependent on the credit card that the customer is using.

    Gift Wrapping: INDIMODA offers gift-wrapping for international orders. However, packages may need to be unwrapped and opened going through customs. Please note that INDIMODA is not responsible for the packaging if this occurs.

    Domestic Returns

    INDIMODA accepts returns of unworn and unused product within 30 days of shipment.

    In-store Return

    INDIMODA accepts online returns in our store locations. Please provide your order number with the return in store.

    Note: you are eligible for either return credit or a refund only after INDIMODA receives the item and confirms that it is unworn and unused. If your item is received with any staining or damage, we will provide INDIMODA Merchandise Credit for the return.
    Note: Customized items are final sale and cannot be returned.
    Steps To Return Item(s)
     
    Return Process Online
    • Once the order has been shipped, you may go online, log-in to your order history, and select "return item(s)."
    • From here, please select the item(s) that you would like to return, as well as the reason for return.
    • Then, you may select two different options:  
      1. You may receive a full refund amount in Merchandise Credit This Merchandise Credit will never expire.
      2. You may also have a refund back to your original form of payment. Please note that shipping fees are non-refundable.
       
      Return Shipment Instructions
      • After you have completed the return process online, please print the return label and return form.
      • Please pack items to be returned and return form inside an appropriate shipping box and seal.
      • Affix the return label to the outside of the box and drop off at your nearest FedEx location.
      • Your credit or refund will be applied within 3-8 business days upon receipt of your item(s).
      • At any point, you may check the status of your return online in your order history.
       

      International Returns

      INDIMODA does not support pre-paid international return labels at this time. All international sales are final. Please contact support@indimoda.com if you need further assistance.

       

      Exchanges

      • INDIMODA does not accept exchanges.
      • Customers will follow return process (stated above) for their unwanted product and will need to place a new order for the desired product.

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      We believe time is the new luxury. Sustainable, affordable celebrates a style of life valuing a simpler, smarter way. 

      Designed with longevity and made responsibly, each piece is made for everyday ease so that you love what you wear.

      View our Sustainability Pledge